Community Assistance Program Map

Click map to see regional field representatives
for the Community Assistance Program.

  Community Assistance Program


EFC’s Community Assistance Program works with the communities that may lack the resources necessary to navigate through the many program requirements associated with a water, wastewater, or other environmental improvement projects.   This is accomplished by providing assistance with the organization and planning of water/wastewater projects eligible for State Revolving Fund (SRF) financing.

The Community Assistance Program has evolved over the years to address a community’s program needs that include:  qualification for hardship financial assistance, facilitating the coordination with other potential co-funding agencies, financial assistance, and, most importantly, being the point of contact for many of the community’s questions during the development of the program funding application.

Program Goal

The goal of the Community Assistance Program is to provide guidance and insight to community leaders gained through practical experience with similar projects, which helps move the infrastructure project forward to completion as effectively and efficiently as possible.  We accomplish this goal by providing direct, one-on-one technical assistance to the community, to the level of assistance needed and requested.  Three of our staff members are located in offices remote from Albany in an effort to enhance our availability to the local community’s project team.

Services Offered

Community Assistance provides services common to a typical infrastructure project - Project Development services and Funding Coordination.  These services are always specifically configured to meet the needs of the project being undertaken, the community involved, and the nature of the local project team.

Project Development typically involves the organization of the project with the stakeholders, identification of professional services needed, definition of specific work tasks, scheduling the sequence of work tasks, and the development of a plan for community involvement.   

Funding Coordination is guidance provided by the Community Assistance staff once the community’s funding package is established.   The staff work with municipal officials, serving to manage communications between the community and the other involved funding agencies, helping to see that the required documents are submitted in a timely manner, as efficiently as possible, and that agency requirements are satisfied

Benefits to the Community

Our professional team recognizes that a major infrastructure improvement project of this type will likely be one of the largest, most complicated, and most costly that a small community will ever undertake. The services of EFC’s Community Assistance Staff can help the community leaders manage the significant number of issues, the large volume of submissions, and major decisions that are associated with a typical infrastructure project.  Our experience and close involvement with the project will assist in maintaining open communication with community leaders, retained professionals, regulatory agencies, and the general public.  The aim is to keep the project moving forward, eliminate duplication of work, meet funding agency schedules, and get the project completed and serving its intended purpose for the community.